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Network Services Catalog of Services: Data Dial Tone

The Data Dial Tone Line of Service provides secure TCP/IP over Ethernet connectivity within the Louisiana Secure Intranet between end-users and agency resources at the shared Data Centers in Baton Rouge as well as protected access to the Intranet from remote locations. This service includes all connectivity from each end-station, through a shared Local Area Network switching infrastructure, across an Ethernet backbone, to the Data Centers and to the Internet.

For a complete description of the Data Dial Tone Services LAN architecture and infrastructure, click here.

Who Can Use This Service?
OTS/NS provides Data Dial Tone Services to state agencies in the Capitol Park Complex in certain buildings within the downtown Baton Rouge as new buildings in the complex are opened for occupancy, as well as to other locations deemed part of the "LSI virtual campus".
Subscription to Data Dial Tone services requires that the agency participate in the State's private Intranet. The State has created a private IP addressing scheme to be used by all participants. OTS-NS assigns private and public IP address ranges to each agency. Agencies should be aware that conversion to the standard private addressing scheme is required in order to subscribe to Data Dial Tone services.

Louisiana Secure Intranet Private IP Addressing Standard

Acquiring IP Addresses

Data Dial Tone Service Offerings

  • Data Center and Building Connectivity
    • Desktop Access is used in the buildings served by Data Dial Tone to provide 10/100/1000Mb access for PCs, network printers and in-building servers.
    • Server Access is used in the shared Data Centers to provide 10/100/1000Mb access for agency private and public servers and mainframes.
    • Network Access is used in buildings or data centers for connecting an agency access switch to the OTS/NS aggregation switches.  Note:  This type of access is only available in certain special cases. Most connectivity will now be provided via Desktop and Server Access.
  • DMZ--Publicly accessible servers are placed in a secured Demilitarized Zone and are protected by OTS/NS-provided firewalls. An agency purchases a Server Access port for each device located within the DMZ and connects those public servers to the OTS/NS DMZ switch. In addition to the access port(s), the agency purchases bandwidth for its collective group of servers located within the DMZ network.
  • VPN--The Data Dial Tone VPN (Virtual Private Network) service provides secure, encrypted remote access to the Intranet from remote locations. This service is available for authorized individuals who need access to the network from remote locations as well as for small remote offices that need secure connectivity back to their agency's internal data center resources. Each agency maintains their own database of authorized users, and OTS/NS proxies to those agency authentication servers. An agency may purchase access for remote user groups based on number of simultaneous connections and/or for each of their remote offices on a bandwidth subscription basis.
  • Wireless LAN--OTS Network Services provides wireless LAN (WLAN) access in OTS/NS managed Data Dial Tone buildings. The service is designed for building residents and authorized guests. OTS/NS will not provide "open" wireless access for the general public.  Agencies may be assigned one SSID for private agency access and one SSID for Internet Only access. Those with a business need for additional SSIDs should email  doa-ots-lanet-spt@la.gov.  Wireless access charges are based on the number of simultaneous users on a WLAN network (per SSID).

Trouble Reporting
Network troubles should be reported by the agency's IT staff to the OTS/NS Help Desk by calling 225 342-7777. Click her​e for more details.

Billing Rates
Monthly rates vary by service offering.

There are no installation or change fees for Data Dial Tone services.  If wiring changes are required a contractor will be engaged, and those charges will be billed separately.

There are no fees associated with Security Change Requests.

Agencies subscribing to Data Dial Tone service are also billed for Consolidated Network Access (CNA) service and selected subscriptions for DMZ and user INTERNET bandwidth.

Billing Rates for Data Dial Tone

How to Order
Agencies should submit requests to the OTS/NS LaNet Service Provisioning Group using the forms below. For complex changes OTS/NS will prepare an estimate of charges for agency review prior to execution of work. See the add, deletes and changes workflow for more details.

Forms
NS-25 Data Dial Tone Service Order Form
NS-30 LSI Firewall Change Request Form (There are no fees associated with Firewall changes.)


Contacts
Order Inquiries
Section Customer Service
Phone 225-342-7720
E-mail dataorders@la.gov
General Inquiries
SectionLaNet
Phone 225-219-4860
E-maildoa-ots-lanet-nms@la.gov