Division of Administration - Paul W. Rainwater, Commissioner - State of LouisianaState of Louisiana - Office of Information Services
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Director
Martha O'Hara

Tel: (225) 342-0900
Fax: (225) 342-0902
Email: ois@la.gov

Mailing Address:
P.O. Box 94095
Baton Rouge, LA 70804-9095

Physical Address:
Claiborne Building
1201 N. Third Street, Suite 2-190
Baton Rouge, LA 70802
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Get A Game Plan spacerLouisiana Recovery Authority Louisiana Transparency & Accountability
Help Desk
 
Questions can be directed in three ways:

 


Web Ticket (Preferred Method)
    How do I create a Help Desk Web Ticket?
    Web Ticket Hints and Solutions
 

 

Phone - (225) 342-2677

    Select appropriate option from voice messaging menu:
  1. All Permissions/Security issues for all ISIS systems, Business Objects, LaPAC, eCat, and LEO.
  2. Human Resources, Payroll or Timekeeper (HCM)
  3. AFS, AGPS, CFMS or LaPAC
  4. Business Objects
  5. Travel
  6. LEO
  7. LaGov ERP

 

 Email
    Select the appropriate area for which assistance is needed:

    AFS/BDS Help Desk
    AGPS/CFMS/LaPAC/eCAT Help
    Travel Help Desk 

Hours of Availability:
  • Staffed Monday through Friday, 7:30 AM - 4:30 PM, excluding state holidays.
  • Voice mail is available when help desk is not staffed. Calls will be returned the next working day.
  • Help Desk message will identify any extended system unavailability problem under investigation and expected time of correction.