Printer and Multi-Function Devices
OTS will perform initial installation and setup of network printer and multi-function (print, scan, copy) devices. This includes the following: Configuration of new and replacement printers as well as configuration of non-multi-function unit network scanners (scan-to-email and scan-to-folder).
Troubleshooting hardware issues and installation of toner and consumables (if requested) are billed separately at an hourly rate.
Installation and support for local desktop printers and standalone scanners are billed separately at an hourly rate.