Sign In

Network Services Catalog of Services: SIP Trunking

SIP Trunking service is a Voice over Internet Protocol (VoIP) service whereby Internet Telephony Service Providers (ITSPs) use Session Initiation Protocol (SIP) to deliver telephone services to SIP-enabled equipment, such as PBXs and key systems.

SIP Trunking service is available from the following contractors in the corresponding metropolitan areas:

AT&T

  • Alexandria
  • Baton Rouge
  • Lafayette
  • Lake Charles
  • Monroe
  • New Orleans
  • Shreveport
  • Any other city within the Louisiana AT&T territory

Advanced Tel (Eatel)

  • Alexandria
  • Baton Rouge
  • Lafayette
  • Lake Charles
  • New Orleans
  • Shreveport

Cox

  • Baton Rouge
  • Lafayette
  • New Orleans

Level 3/CenturyLink

  • Alexandria
  • Lake Charles
  • Monroe
  • New Orleans
  • Shreveport

Granite

  • Alexandria
  • Monroe

Billing Rates
Rates for the SIP Trunking service are determined by transport type, port size, and number of concurrent calls. Additional charges can be incurred for long distance calling options. Follow the process described in How To Order to obtain service pricing quotes.  A Support Service fee of 0.5% shall be applied to the monthly cost of this service.

How to Order
State Government Agencies

Agencies interested in obtaining a budgetary quote or acquiring SIP Trunking should complete and submit an NS-16 Project Request Form to OTS/NS. OTS/NS will open a project and assign a project manager to gather the agency requirements, determine which vendors are able to provide the service in the requested area(s), determine if service can be extended to the requested site(s), and obtain and validate rate quotes from the available vendors. OTS/NS will then provide the quote to the requesting agency. If multiple vendors respond to the request for quote, the requesting agency may choose from the responding vendors based on the agency's specific technical needs, timeline, or price. Once the agency has chosen the vendor, the project manager will submit the order for the service.

Note: State agencies should not request or receive design services directly from the contract vendors. This work should be requested through the OTS/NS Project Requests Section. All design and engineering for state agency projects using these contracts must be completed through the OTS/NS System Projects Section.

Quasi-State Agencies, and Political Subdivisions

  • Written orders for quasi-state agencies and political subdivisions, such as local and parish government agencies, may be issued directly by the quasi-state agency or parish government agency to the contractor. The contractor may accept orders directly from these agencies.
  • Only quasi-state agencies and political subdivisions may order directly from the vendor. Billing will be by the contractor directly to these entities.

Forms
NS-16 Project Request Form

Contacts

Project Requests
Section Project Requests
Phone 225-342-7720
E-mail

networkorders@la.gov

Technical Information
Section Systems Projects
Phone 225-342-1419 
E-mail DOA-OTS-NS-Systems-Projects@la.gov