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Network Services Catalog of Services: Station Equipment

Station Equipment Connect--This service consists of attaching any station equipment to the dial tone line. This service is performed by OTS/NS or the equipment vendor when the dial tone service is first installed. This service is not applicable to subscribers who install their own equipment.

Station Equipment Move--This service consists of detaching any station equipment from one extension line and attaching it to another line. An equipment move is normally performed in conjunction with a dial tone move. The provisions of this service line statement apply only to situations where OTS/NS or a vendor performs the move. The provisions do not apply when subscribers move their own equipment.

Station Equipment Disconnect--This is the detachment of any rented or leased station equipment from the extension line.

Billing Rates
Station Equipment Connect--Actual cost plus a 5% processing charge. The charge for this service does not include the cost of the station equipment. For contract items, this cost may be included in the contract price.

A Support Service fee of 0.5% shall be applied to the monthly cost of this service.

Station Equipment Move--Actual cost plus a 5% processing charge.

A Support Service fee of 0.5% shall be applied to the monthly cost of this service.

Station Equipment Disconnect--There may be a time and materials charge or a contract item charge. Contact OTS/NS Customer Service for the actual cost.

How To Order
Contact OTS/NS Customer Service and provide contact information and a description of what is needed. Customer Service will work with the agency to determine which form(s) the agency should complete and submit.

Forms
NS/S-1 Communications Service Request
NS/S-2 Centrex Service Order Form
OTM-16 Project Request Form

Contacts
Section Customer Service
Phone 225-342-7720
225-342-7226 (Supervisor)
E-mail voiceorders@la.gov
tracie.cole@la.gov (Supervisor)