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Network Services Catalog of Services: Circuits

This line of service provides a communications path between two or more geographically separate points. Circuits are commonly used for 

  • Data transmission between one site's local area network and the rest of the agency's network or the Internet
  • Monitoring alarm status between a detection device and the central monitoring equipment
  • Extending local telephone service to a remote location

There are two basic categories of circuits:

Local Circuits--IntraLATA circuits provisioned by the local exchange carrier(s) at tariff rates. These include T1 Circuits. These services may be standalone or work in conjunction with digital backbone circuits.

Digital Backbone Circuits (T1 to DS3 Flex Services)--This service allows users to perform real time configuration management and alarm surveillance. The user can

  • Electronically cross-connect and route traffic
  • Monitor network performance
  • Pre-arrange to automatically switch to back-up services using a personal computer accessible over the secured internet

Services are not limited to AT&T and can accommodate changes in services with minimal disruptions. Example: CenturyLink wins the T1 contract one term of the service agreement, but the next term AT&T wins that bid and to install takes only to move services at the central office but the customer local loops remain the same.

Billing Rates

  • Contact Network Services for availability of digital backbone circuit routes and applicable installation and monthly charges.
  • Circuits will be provided at actual cost plus a 9% processing charge.
  • A Support Service fee of 0.5% shall be applied to the monthly cost of this service.

How to Order
Agencies should contact OTS Network Services LaNet for design assistance. After technical details and service needs have been determined, the TC should complete and return the appropriate pages of the Circuit Order Form to the Network Services Customer Service. Assistance in completing the Circuit Order Form and information about orders can be obtained from the Customer Service Section.

Forms
NS-12 Circuit Order Form

Contacts
Network and Technical Design
Section LaNet
Phone 225-219-4860
E-mail doa-ots-lanet-spt@la.gov
Order Processing
Section Customer Service
Phone 225-342-7720
E-mail networkorders@la.gov
Trouble Reporting
Section Technical Support/Help Desk
Phone 225-342-7777