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Network Services Catalog of Services: Wireless Devices and Service

A Smartphone  is a device with service that is supported on multiple vendor networks and provides wireless synchronization to the user's desktop for email, contacts, and calendar. Smartphone service provides access to the Internet through browsers and intranet-based applications. A Smartphone can also support cellular service (refer to Wireless Telephone Service). Smartphone devices and service are available to state agencies through Western States Contracting Alliance (WSCA) contracts. Agencies may work directly with the state's WSCA contract vendors to determine needs and select appropriate equipment and service.

With ActiveSync, users can access and synchronize state email, calendar, and contacts between the Exchange email server and the device.  Instructions for the ActiveSync Activation for the Smartphone may be available from the device or service vendor.  If assistance is needed setting up ActiveSync on the device, contact the OTS EUC Help Desk.  The EUC Help Desk may forward the request to the Email team for handling.

Billing Rates

The vendor will bill agencies directly for devices and service obtained through the WSCA contracts and will bill appropriate contract rates.  

How To Order
Smartphone devices and service are available directly to agencies through WSCA contracts. Contact the WSCA contract vendor directly for assistance.

For cellular service, refer to Wireless Telephone Service.

Forms
No forms are used for this service.

Contacts
General Information
Section OTS/NS Messaging Services
Phone 225-342-7774
E-mail ellen.smith@la.gov

ActiveSync Activation
Section OTS EUC Help Desk
Phone 225-219-6900
E-mail otssupport@la.gov
AT&T Mobility
Phone 504-451-1292
E-mail sybil.brown@att.com
Sprint/Nextel
Phone 225-952-7924
E-mail sharon.arceneaux@sprint.com
Verizon
Phone 225-436-1438
E-mail williamkatchur@verizonwireless.com
Cellular Telephone Service ​ ​