The Office of Technology Services is an end-to-end IT shop that supports many sectors within the executive branch of state government, and we are always looking for motivated professionals to help support information technology services across all areas of expertise.
OTS fosters careers in areas such as application development, incident management, systems administration, core infrastructure management, communications services, networking, program management and mass mail/print operations.
Our agency offers many benefits and provides opportunities for its employees; not only do they work in an exciting, innovative field, but they also have plenty of potential for advancement.
Current Job Openings
Click Job Title for details and to apply online.
|Job Title||Closing Date||Additional Information|
|Admin Coordinator 4 (TH)||October 02, 2022||Responsible for all payroll related activities. Enters data into the online LaGov HCM Payroll System for all attendance and leave usage for the EUC section. Payroll Time Administrator – calculates, keys, audits and monitors, all aspects of the payroll system in regards to the EUC section. Completes all required payroll related functions according to established DOA HR policy and procedure. Participates in internal and legislative payroll audits. May act as backup payroll time administrator for other OTS sections as needed.|
|Business/Project/QA Analyst (IT Statewide Analyst 1/2/3 PMO)||September 26, 2022||This position is within the Office of Technology Services Product Delivery and is responsible for applying appropriate project and portfolio management methodologies to highly complex components of information technology projects, products, portfolios, and initiatives. Responsible for the application of project and portfolio management methodologies for project management, documentation, quality assurance, scope assessment and risk assessment of highly complex components of information technology projects, products, portfolios, and initiatives to ensure successful implementation of projects, products, portfolios and initiatives.|
|Business/Project/QA Analyst (IT Statewide Associate Analyst 1/2/3/4 PMO)||September 26, 2022||This position is within OTS Product Delivery and is responsible for the analysis, monitoring and tracking of project activities and initiatives with guidance provided by more experienced Product Delivery personnel. Implements project and portfolio management methodology for project management, documentation, quality assurance, scope assessment and risk assessment through the completion of project activities. Performs and facilitates business and technical analysis of projects and initiatives through collaboration with agency subject matter experts and developers with guidance from other analysts.|
|IT Statewide Analyst 1,2,3 (AKS)||September 30, 2022||Provides specialized advanced technical management consultant functions and analysis to the technical support and management staff for the support of the OTS service management system including Incident, Problem, Request, Configuration, Change, Knowledge Management, and the Asset Management modules. Provides consulting services for these systems critical to the business operations of the enterprise through planning, technical expertise, analysis, quality assurance projects, procurement, disaster recovery management, technical documentation, and security.|
|IT Statewide Analyst 1/2/3||September 29, 2022||This position is a highly technical, advanced level position in the Office of Technology Services (OTS) Application and Data Management (AppDM) Health and serves as the Lead of the Louisiana Medicaid Eligibility Determination System (LaMEDS) deployment team. The incumbent is responsible for the deployment of EA Tools (i.e. Business Rules Engine (BRE), Master Data Management (MDM), Enterprise Service Bus (ESB) and Data Warehouse. This position utilizes tools (i.e. Pentaho, JIRA, SharePoint, SQL Server Management Studio (SSMS), Spoon, Bamboo, GIT and File transfer tools (Putty, WinSCP, mRemoteNG)).|
|IT Statewide Applications Developer 1/2/3/4||October 03, 2022||Designs, codes, compiles, tests, debugs, modifies and documents new or existing programs within accepted standards, procedures and guidelines. Defines data elements, identifies and programs required modifications to database schemas, database interfaces and system interfaces. Assists in analyzing requests for changes to determine the impact on programs. Defines technical approach for approved enhancements, develops technical specifications for change requests and assists in the setting of priorities for the changes.|
|IT Statewide Applications Developer 1/2/3/4||October 04, 2022||Designs, codes, compiles, tests, debugs, modifies and documents new or existing applications using the OTS technology stack to conform to AppDM accepted standards, procedures and guidelines. Meets with users to determine project needs and provide system support. Evaluates user's request for changes to determine specific tasks and effects on existing programs and systems. Writes project, program, and system specifications. Develops software utilities as needed to increase productivity.|
|IT Statewide Applications Senior Developer 1/2/3||September 29, 2022||Performs technical consultant functions for multiple, highly complex assigned program areas and applications. Provides systems and technical expertise on project to various management levels involving the development of information technology to support various program sections. Reviews requests for information services, recommend the most efficient and effective of accomplishment and present findings to various management levels.|
|IT Statewide Associate Engineer 1/2/3/4 (DCO)||October 03, 2022||Performs, with oversight, basic information technology infrastructure maintenance tasks such as security patching and standard updates. Assists in providing basic help desk support tasks pertaining to data center operations. Assists in provisioning basic services per approved requests. Assists in basic installations and configurations of equipment and supporting software. May assist in after hours emergency maintenance.|
|IT Statewide Director 2||September 30, 2022||This Administrator level IT position is in the Office of Technology Services, Application and Data Management (AppDM) Health Cluster. The incumbent is responsible for the direction and oversight of the complex, highly visible, mission-critical, Louisiana Department of Health's (LDH) information technology systems having statewide implications. The incumbent also works closely with representatives from the LDH program offices including Medicaid providing technical assistance and guidance.|
|IT Statewide Manager 2||October 04, 2022||Responsible for managing a systems support team to administer centralized systems and perform problem management functions. The technicians in this unit provide advanced support of end user hardware, software and applications for OTS customer devices and associated peripherals along with basic or advanced troubleshooting of the Local Area Network and server equipment.|
|IT Statewide Manager 3||September 29, 2022||This is a highly technical, management level position in the Office of Technology Service's Applications and Data Management Division. The incumbent will plan, direct and coordinate applications development and maintenance activities for the complex Human Services Cluster that includes the Department of Children and Family Services and the Department of Education.|
|IT Statewide Senior Analyst 1||September 29, 2022||This position is in the Human Services Cluster of the Applications and Data Management (AppDM) section of OTS and is responsible for working closely with stakeholders to ensure the consistent delivery of highly complex systems for the Louisiana Department of Education. Analyzes development and enhancement of statewide IT projects ensuring project management practices and principles are followed, projects align with the overall mission of OTS and the Customer Agency, project objectives and risks are clearly defined and Executive Management are updated; Oversees the processes required for the enhancement, expansion and/or implementation of new services.|
|IT Statewide Systems Technician 1/2/3/4 (RM)||September 25, 2022||Senior technician over multiple, major technical disciplines and is considered an SME of all services provided by OTS/Network Services as well as automated tools to develop and maintain operational and administrative inventories utilized in the ordering, provisioning, trouble resolution, tracking, and billing in the delivery of statewide telecommunications services in all areas of voice and data technology.|
|IT Statewide Systems Technician 1/2/3/4 (SG)||September 30, 2022||Incumbent of this position reports to the EUC IT Statewide Systems Support Engineer and is a technical lead position with a primary focus on Hosted VoIP for multiple complex, multi-agency Local and Metropolitan Area Networks. This is a senior technical support position requiring the ability to functionally supervise other technical personnel and provide technical leadership in the management and support of IP communications within a statewide multi-service network.|
|IT Statewide Systems Technician 1/2/3/4 (TL)||September 30, 2022||Responsible for providing excellent customer service through interaction with end users as the secondary or first point of contact for service requests. In addition, they may provide software and application technical support for OTS customer devices and associated peripherals along with basic and intermediate troubleshooting of the Local Area Network and server equipment.|
|IT Statewide Technical Support Analyst 1/2/3 (RM)||September 25, 2022||The incumbent of this position serves as the primary analyst responsible for varied technical disciplines as well as automated tools to develop and maintain operational and administrative inventories utilized in the ordering, provisioning, trouble resolution, tracking, and billing in the delivery of statewide telecommunications services in the areas of voice and data technology. These responsibilities include analyzing, ordering, and tracking service requests on various lines of service such as Hosted VoIP, Centrex, Local Services Business Lines and Trunks, PRI, ISDN, ACD, Voice Messaging, SIP, LD, Toll Free, Ethernet, Internet, LAN, WAN and other complex lines of network services while delivering excellent customer service.|
|Student Worker (LAC)||September 26, 2022||An applicant must be enrolled in an accredited college or university in the State, in a sufficient number of courses and classes in such institution to be classified as a full-time regular student under the criteria used by the institution in which they are enrolled. A full-time student retains their status during breaks, which occur in the course of or between session, including summer breaks. Pay will be hourly and based upon the student’s major and classification within their program. Student operators may be scheduled to work 15-25 hours per week, between the hours of 7:30 a.m. and 5:00 p.m.|
|Student Worker (RM)||October 06, 2022||An applicant must be enrolled in an accredited college or university in the State, in a sufficient number of courses and classes in such institution to be classified as a full-time regular student under the criteria used by the institution in which they are enrolled. A full-time student retains their status during breaks, which occur in the course of or between session, including summer breaks. Pay will be hourly and based upon the student’s major and classification within their program. Student operators may be scheduled to work 15-25 hours per week, between the hours of 7:30 a.m. and 5:00 p.m.|