OTS Careers: Work With Us
Want to join the ots team? You could be IT!
The Office of Technology Services is an end-to-end IT shop that supports many sectors within the executive branch of state government, and we are always looking for motivated professionals to help support information technology services across all areas of expertise.
OTS fosters careers in areas such as application development, incident management, systems administration, core infrastructure management, communications services, networking, program management and mass mail/print operations.
Our agency offers many benefits and provides opportunities for its employees; not only do they work in an exciting, innovative field, but they also have plenty of potential for advancement.
Current Job Openings
Click Job Title for details and to apply online.
Job Title | Closing Date | Additional Information |
---|---|---|
IT Statewide Administrator 1 (PMO 5047901) | March 28, 2024 | Performs management and administrative functions for the division: Responsible for the management of the division’s budget; Responsible for organizing and staffing of the overall program office, the establishment of projects and the allocation of project ownership among project managers, overseeing the work of division directors; Develops current and long-range programs, plans and policies for the division; Works with project managers and project team members to ensure large statewide initiatives and projects are managed and implemented successfully and completed according to project schedules; |
IT Statewide Analyst 1/2/3 (AppDM ERP FINANCIAL #50404568) | April 10, 2024 | Serves as a lead ERP business consultant to state agencies. Serves as an advanced business lead which includes such activities as: answering highly complex questions pertaining to its operations, serving as a liaison to Control Agencies, Division of Administration (DOA) Management, and ERP vendor staff concerning application problems and issues and overseeing the development of training programs and materials. This includes coordination with Control Agencies for planning and executing special processes; for example year end close events required in the FI modules. Analyzes requests for changes to FI modules to ensure compliance with state policies and practices. |
IT Statewide Analyst 1/2/3 (AppDM ERP Financial #50404568) | May 10, 2024 | Perform technical consultant functions for multiple, highly complex assigned program areas and applications. Provide systems and technical expertise on project to various management levels involving the development of information technology to support various program sections. Review requests for information services, recommend the most efficient and effective of accomplishment and present findings to various management levels. Provide technical expertise in analyzing, defining, acquiring, and implementing application software packages, office automation software, security and administration programs, and quality assurance reviews. |
IT Statewide Applications Developer 1/2/3/4 (AppDM Statewide DOTD 88253, 147095) | April 04, 2024 | Designs, codes, compiles, tests, debugs, modifies, and documents, either independently or as part of a team, new or existing web, client, and mobile enterprise applications using modern languages, frameworks, technology, and tools such as the .NET framework, C#, VB.NET, .Net Core, ASP.NET, ASP.NET Core, MVC, Entity Framework, LINQ, Angular JS, Bootstrap, Xamarin, HTML, JavaScript, and Microsoft SQL Server. Follows accepted standards, procedures and guidelines. Works alone or part of a team to ensure continuity of the application lifecycle by maintaining, enhancing, troubleshooting, debuging, and resolving routine problems and other issues with existing applications and web sites, including COBOL, Net.Data, Easytrieve, Lotus Notes databases and applications, web applications, SharePoint applications, Windows client applications, mobile applications, HTML websites, and SharePoint sites. Develops reporting solutions using Microsoft SSRS and maintains or updates reports using such tools as Microsoft SSRS, Active Reports, ASP, ASP.NET. Supports, plans for, and maintains 3rd party, vendor provided, Commercial Off The Shelf (COTS), systems such as the AASHTOWare suite of products; Bentley products including AssetWise, ProjectWise; etc. Defines data elements, builds data dictionaries from data element definitions and descriptions, and assists in designing structures for SQL Server, DB2, and Oracle databases. |
IT Statewide Applications SR Developer 1/2/3 | April 03, 2024 | Perform technical consultant functions for multiple, highly complex assigned program areas and applications. Provide systems and technical expertise on project to various management levels involving the development of information technology to support various program sections. Review requests for information services, recommend the most efficient and effective of accomplishment and present findings to various management levels. Provide technical expertise in analyzing, defining, acquiring, and implementing application software packages, office automation software, security and administration programs, and quality assurance reviews. |
IT Statewide Associate Engineer 1/2/3/4 (OTS-DCO) | April 01, 2024 | Performs, with oversight, basic information technology infrastructure maintenance tasks such as security patching and standard updates. Assists in providing basic help desk support tasks pertaining to data center operations. Assists in provisioning basic services per approved requests. Assists in basic installations and configurations of equipment and supporting software. |
IT Statewide Associate Engineer 1/2/3/4 (OTS-DCO) | April 08, 2024 | Performs, with oversight, basic information technology infrastructure maintenance tasks such as security patching and standard updates. Assists in providing basic help desk support tasks pertaining to data center operations. Assists in provisioning basic services per approved requests. Assists in basic installations and configurations of equipment and supporting software. |
IT Statewide Associate Engineer 1/2/3/4 (OTS-DCO) | April 26, 2024 | Performs, with oversight, basic information technology infrastructure maintenance tasks such as security patching and standard updates. Assists in providing basic help desk support tasks pertaining to data center operations. Assists in provisioning basic services per approved requests. Assists in basic installations and configurations of equipment and supporting software. |
IT Statewide Engineer 1/2/3 (OTS-DCO) | April 09, 2024 | Serves as a technical lead for a statewide information technology infrastructure system by performing moderately complex tasks such as database tuning and management, forecasting capacity, planning expansions, designing layer 2 components for site/backbone/data centers, leading site conversion projects, etc. Perform advanced system/equipment maintenance upgrades such as new major versions and data migrations. Provides Tier 3 help desk support; may also provide Tier 2 help desk support when needed and/or oversee the work of lower-level IT personnel engaged in infrastructure support activities. |
IT Statewide Manager 2 (Inventory & Fleet Manager) | April 01, 2024 | Manages employees by formally assessing subordinate performance and providing training and guidance as necessary. Ensures efficiency in operational performance by monitoring work assignments, mitigating areas of concern, and providing recommendations to higher-level OTS personnel to improve unit performance. Manages and directs the OTS property management program and fleet acquisitions. Oversees the inventory of information technology assets. Directs an annual inventory of approximately 10k in technology assets. Ensure the assets follow regulations as it relates to movable property and fleet. Creates internal policy's for OTS fleet vehicles and property management to ensure OTS is within guideline for state and federal policies and guidelines. Overseeing and/or coordinating the maintenance, operation, and repairs of vehicles. Manages the inventory documentation process. Oversees location, identification, and maintenance of information technology property identification tags as prescribed by law. |
IT Statewide Systems Technician 1/2/3/4 | March 29, 2024 | Incumbent of this position is responsible for field office technical support of advanced devices in the assigned region. The hardware to be supported may be specialized or complex and includes various types of network devices, servers, Audio/Video components and associated peripherals in addition to desktop and end user devices. All work tasks are assigned and monitored through the service management ticket system. The incumbent will need to be travel authorized to drive a state and/or personal vehicle to support OTS customer offices throughout the domiciled region and may travel frequently to OTS customer offices around the state to provide technical support services. |
IT Statewide Systems Technician 1/2/3/4 (AR) | April 08, 2024 | Acts as a System Administrator and Subject Matter Expert to provide remote support to perform advanced problem determination and resolution for issues that cannot be resolved by the Service Desk and must be escalated. Assists in the installation, maintenance, and configuration of hardware, software and applications. Answers user questions about advanced usage of hardware, software and applications. Performs advanced user and system account management tasks. Documents technical procedures and support processes to be followed by the Service Desk staff. Provides knowledge transfer for run books and knowledge databases. Performs root cause analysis of problems. Participates in systems administration of the Service Management, Configuration Management, Antivirus and Threat Management, Network Print, File Director, Appsence, La Meds and other backend systems in use by the End User Computing organization. |
IT Statewide Systems Technician 1/2/3/4 (EUC-CG) | March 29, 2024 | Incumbent of this position is responsible for field office technical support of advanced devices in the assigned region. The hardware to be supported may be specialized or complex and includes various types of network devices, servers, Audio/Video components and associated peripherals in addition to desktop and end user devices. All work tasks are assigned and monitored through the service management ticket system. The incumbent will need to be travel authorized to drive a state and/or personal vehicle to support OTS customer offices throughout the domiciled region and may travel frequently to OTS customer offices around the state to provide technical support services. This position requires occasional to frequent floor to waist lifting, waist to shoulder lifting, and shoulder to overhead lifting of equipment up to 50 pounds. Duties may be performed in highly complex and secured environments including prisons, mental health institutions and developmental facilities. |
Project Analyst (IT Statewide Analyst 1, 2, or 3, PMO 50461738) | May 03, 2024 | Responsible for the application of project and portfolio management methodologies for project management, documentation, quality assurance, scope assessment, and risk assessment of highly complex components of information technology projects, products, portfolios, and initiatives to ensure successful implementation of projects, products, portfolios, and initiatives. Facilitate and perform business and technical analysis of highly complex components of projects and initiatives through collaboration with agency subject matter experts, developers, and other analysts. |