The Office of Technology Services is an end-to-end IT shop that supports many sectors within the executive branch of state government, and we are always looking for motivated professionals to help support information technology services across all areas of expertise.
OTS fosters careers in areas such as application development, incident management, systems administration, core infrastructure management, communications services, networking, program management and mass mail/print operations.
Our agency offers many benefits and provides opportunities for its employees; not only do they work in an exciting, innovative field, but they also have plenty of potential for advancement.
Current Job Openings
Click Job Title for details and to apply online.
|Job Title||Closing Date||Additional Information|
|IT Applications Programmer 1||Continuous||Function as a member of the modernization team that is responsible for the development of new applications using tools and processes defined by executive management and associated steering committees.|
|IT Applications Programmer 2 and IT Applications Programmer/Analyst 1||Continuous||Function as a member of the modernization team that is responsible for the development of new applications using tools and processes defined by executive management and associated steering committees.|
|IT Applications Programmer 2 and IT Applications Programmer/Analyst 1||October 23, 2021||Serve as an analyst in preparing Technical Design Documents outlining the solution in highly technical and detailed terms by performing advanced system design and analysis. Evaluate work plans and schedules to ensure realistic deadlines, maintain tracking system for work in progress, and review existing subsystems for possible methods of improving efficiency.|
|IT Applications Programmer/Analyst 1,2||October 26, 2021||Meets with OGB user department representatives as directed to determine user needs and requirements. Uses a development methodology to write a project problem and design statement that is agreed to by all affected user departments. Meets with eBusiness Project Officer to finalize project requirements. Updates the approved Project Tracking System with the project details, and the projected and real start and completion dates. Periodically updates project notes for management review. Notifies Project Officer and/or Manager whenever a project may exceed its projected completion date.|
|IT Applications Programmer/Analyst 1/2||Continuous||Function as a member of the modernization team that is responsible for the development of new applications using tools and processes defined by executive management and associated steering committees.|
|IT Applications Programmer/Analyst 1/2||October 29, 2021||Designs, codes, compiles, tests, debugs, modifies and documents new or existing highly complex applications programs within accepted standards, procedures and guidelines using OTS technology stack. Meets with users to determine project needs and provide system support. Evaluates user's request for changes to determine specific tasks and effects on existing programs and systems. Writes project, program, and system specifications. Develops software utilities as needed to increase productivity.|
|IT Applications Programmer/Analyst 1/2||October 25, 2021||Design, code, compile, debug, modify and document new or existing highly complex applications programs within accepted standards and procedures. Make critical decisions on design, technical requirements and file designs with minimal supervision. Analyze changes, enhancements and/or system designs to ensure data integrity and availability. Provide technical support as needed; perform trouble-shooting and implement applicable solutions to address system issues.|
|IT Equipment Operator 1/2/3||Continuous||Operate enterprise print and mail equipment, such as printers, mail sorters, and finishing devices. May also operate computer console for monitoring statewide computer systems.|
|IT Management Consultant 1||October 27, 2021||Coordinates and interacts with technical staff from around the region as well as other teams, third party contractors and manufacturers/vendors to perform device hardware, software and application troubleshooting for resolution of issues and problems as needed. Documents solutions for issue and problem resolution. Develops knowledgebase content, technical procedure documentation, technical operating run books and technical user guides. Provides knowledge transfer and training for lower level technical services staff.|
|IT Management Consultant 1 (Senior Developer)||Continuous||Responsible for providing a high-level of technical expertise and leadership to application programmers responsible for applications development using third-generation languages.|
|IT Statewide Project Officer (Delivery Manager)||Continuous||Responsible for functionally directing and managing teams of IT Statewide Systems Analysts and IT Statewide Program Analysts in support of IT projects statewide.|
|IT Technical Support Specialist 1,2,3||October 28, 2021||Acts as a system administrator to provide remote support to perform problem determination and resolution for issues that must be escalated. Assists in the Installation, maintenance, and configuration of hardware, software and applications. Answers user questions about basic or advanced usage of hardware, software and applications. Performs advanced user and system account management tasks. Documents technical procedures and support processes and provides knowledge transfer for run books and knowledgebase content. Performs root cause analysis of ongoing problems.|
|IT Technical Support Specialist 1,2,3 TJL||October 29, 2021||Acts as second or possibly the first point of contact to provide end user support through information updates, creation and tracking of service requests, and performing basic or advanced hardware and software troubleshooting tasks. Performs user and system account management tasks such as resetting passwords and updating user information. Performs advanced password administration for specialized programs.|
|IT Technical Support Specialist 1-3||November 02, 2021||Defines data elements; designs and implements logical and physical structures for databases; writes and compiles definitions and descriptions of data elements into dictionary form for use by professionals and users. Designs and writes operating systems programs to support database use and management in applications programming; trains professionals and users in the system; documents programming efforts; updates dictionary and modifies database software.|
|IT Technical Support Supervisor||November 02, 2021||Directly responsible for supervising personnel and daily activities of the OTS onsite field office support team. Responsible for evaluating workload and ticket status, assigning tasks and monitoring various daily operating functions including interaction with the user and the vendor community, recording requests for assistance from users, and tracking and solving user problems from recognition to resolution. Oversees the performance of second level and third party support activities including incident and problem determination and resolution to ensure defined Service Levels are being met. Coordinates with higher-level technical support staff across the OTS teams.|
|IT Telecommunications Technical Analyst 1||October 28, 2021||Meet with agency management to determine telecommunications needs assessment regarding other Centrex Service applications. Develop detailed cost analysis and design of telecommunications offerings relating to Centrex, and ISDN Services. Perform installation, implementation, and training of ISDN Digital Electronic Business Sets, Aastra Business Sets ,ISDN Consoles and Uniform Call Distribution Systems.|
|IT Telecommunications Technical Analyst 2, 3||October 28, 2021||Meets with agency officials to determine telecommunications needs assessment for PBX and/or Key System upgrade or replacement and recommend the most cost effective and efficient method for upgrading or replacing the agency’s telecommunications equipment and/or services. Develop detailed cost analysis and design of telecommunications offerings relating to PRI, SIP Trunking, and Hosted IPT services. Oversee installation, implementation, and training of PBX and/or Key System upgrades.|