The Office of Technology Services is an end-to-end IT shop that supports many sectors within the executive branch of state government, and we are always looking for motivated professionals to help support information technology services across all areas of expertise.
OTS fosters careers in areas such as application development, incident management, systems administration, core infrastructure management, communications services, networking, program management and mass mail/print operations.
Our agency offers many benefits and provides opportunities for its employees; not only do they work in an exciting, innovative field, but they also have plenty of potential for advancement.
Current Job Openings
Click Job Title for details and to apply online.
|Job Title||Closing Date||Additional Information|
|IT Statewide Applications Architect (PMO 50663168)||December 05, 2023||Directs teams in a technical capacity in design, development, testing, debugging and documentation of new or existing applications within accepted standards, procedures and guidelines. Leads the development of standards, procedures and guidelines for application design and development. Reviews the work of other technical project members and their progress on projects, ensuring quality of work, timeliness and software efficiency. Creates high-level architecture specifications, addressing problems of system integration and compatibility at the system/solution level. Creates reference architectures, applications, and proofs of concept for application migration and modernization solutions. Develops documentation for the benefit of the organization, providing guidance and solutions to speed development timelines. Creates reusable software packages that can be used across projects. Reviews and evaluates technology solutions, internally and externally created and provides feedback to OTS leadership.|
|IT Statewide Applications Senior Developer 1/2/3 (AppDM ERP APP INFRASTRUCTURE 279 & 50345839)||December 10, 2023||Serves as primary high level technical consultant for the installation and maintenance of the highly complex statewide LaGov SAP R/3 systems and related products for all State agencies. Researches and implements the best practices for design, installation, and enhancement package upgrades of the SAP NetWeaver software necessary to operate the LaGov Systems with main emphasis on SAP Basis. These activities often require after-hours scheduling due to extensive availability requirements. Coordinates the design, development and installation of in-house software packages or modifications to vendor packages by designing work and specifications. Customizes and modifies software, as needed, to support critical business needs. Consults regularly with vendors concerning software and/or hardware problems, resolutions and system performance.|
|IT Statewide Engineer 1-3 (OTS-DCO)||December 04, 2023||Serves as a technical lead for a statewide information technology infrastructure system by performing moderately complex tasks such as database tuning and management, forecasting capacity, planning expansions, designing layer 2 components for site/backbone/data centers, leading site conversion projects, etc. Perform advanced system/equipment maintenance upgrades such as new major versions and data migrations. Provides Tier 3 help desk support; may also provide Tier 2 help desk support when needed and/or oversee the work of lower-level IT personnel engaged in infrastructure support activities.|
|IT Statewide Senior Program Manager 2 (ARM 50333627)||December 11, 2023||The incumbent is responsible for providing the primary line of information technology services on behalf of OTS to an agency with a large data processing need and large employee head count served by OTS. Work directly with the agency executive management team and other OTS sections to identify, plan, implement and maintain information technology initiatives and systems that support the mission of the agency.|
|IT Statewide Systems Support Engineer 1/2 (DG)||December 06, 2023||The incumbent uses advanced monitoring tools to provide current and accurate network state information to other OTS groups and proactively report anomalies and trends. The NOC team also manages processes and procedures as well as performs periodic configuration and procedure auditing. The incumbent may participate in or lead network projects and may functionally supervise technicians on a project or daily operations basis. Regular interaction with other OTS and State Agency personnel, vendors of communications, and network management software and hardware and services, and end users is expected. This position will require the incumbent to develop and maintain highly complex knowledge of network technologies, routing, switching, security architectures, and specialized expertise in network management software and systems. The incumbent may be required to participate in an on-call rotation, and is eligible for on-call pay.|
|IT Statewide Systems Technician 1/2/3/4 (AC)||December 08, 2023||The Technical Support Specialist is primarily responsible for responding to requests and resolving problems that are escalated from the Service Desk via the phone and the service management ticketing system. The incumbent in this position reports to an IT Statewide Director or IT Statewide Manager and is directly responsible for providing excellent customer service through support of end user hardware, software and applications for OTS customer devices and associated peripherals along with basic or advanced troubleshooting of the Local Area Network and field office server equipment. May perform root cause analysis and reporting. Participates in administering the service management system and all device configuration management including device centralized imaging, software distribution, inventory, security and threat management, device patch and policy management, user profile management, network printing systems, user and computer account management, and security group management activities in addition to other backend systems in use by the End User Computing organization. The systems support technician may fully resolve and complete user requests as well as coordinate with other OTS services teams and third party vendors to escalate requests or participate in further complex troubleshooting and resolution of hardware, software, and application problems. Participates in hardware and software inventory tracking and reporting for all computers, laptops and tablets statewide.|