Capitol Park Fiber Optic Cables & Innerduct

Capitol Park Fiber Optic Cables and Innerduct resources are owned by the Office of State Buildings but managed by OTS.

This resource is limited in use and is only available with authorization from the Office of State Buildings and OTS. Service is provided to requesting agencies on a month-to-month basis with the following conditions:

• Agency is responsible for any installation/repair costs necessary to establish and maintain connection between the requested locations.
• Performance characteristics of the fiber are not guaranteed.
• OTS will provide circuit services but will not monitor daily delivery and usage of service.
• Hand-offs will be via patch cords from the Division of Administration's fiber patch panels.
• Agency shall provide their own path to the handoff points and shall be responsible for any necessary adaptive patch cords or electronics needed to interface with the DOA fiber. Fusion splicing directly to the DOA fiber is not allowed.
• No right of access into or right of way through DOA facilities (e.g., telecom rooms, manholes, handholes, splice cases, termination enclosures) is permitted.
• Network Services will provide email or phone notification to the agency within four hours of any expected outage, maintenance service or technical event that might affect the delivery of service.
• Agency will be responsible for a portion of any repair and/or maintenance cost for the cable and associated infrastructure used to provide the requested services.
• Should a need arise in the future for OTS or the Office of State Buildings to reclaim the allocated fiber strands, OTS will notify the agency in writing, and the agency must discontinue use within 60 days.

Report connectivity trouble to your agency's internal help desk to isolate the problem and ensure that the fault is indeed in the fiber optic cable or innerduct. Once the trouble is determine to be fiber related, call OTS at 225.342.7777. OTS will engage the appropriate resources to provide an initial assessment and open a trouble ticket to dispatch a contractor to repair or replace the defective cable or hardware consistent with technical support procedures.

There are no charges for:

• Resource usage
• Simple adds, moves or changes, provided the resources are available

There is also no charge for reporting repair issues to OTS; however, repair costs may be charged to the agency.

An authorized agency representative must sign and submit the Capitol Park Fiber Request Form (NS-50); this does not have to be a Telecommunications Coordinator since there is no direct charge for this service. OTS will work with the agency to assess and complete the request.

Capitol Park Fiber Optic Cables and Innerduct resources are available on first-come, first-served, as available basis. If the resources exist, they are assigned and made available to the requesting agency. If the resource is unavailable, a construction project will be required to install the resource. Depending on the size, scope and cost of the installation project, the resource may not be available for weeks or months if capital outlay funding is required. The requesting agency may be responsible for all or part of the construction cost.