The Office of Technology Services Network Services (OTS/NS), formerly the Office of Telecommunications Management (OTM), is responsible for establishing and coordinating all telecommunications systems and telecommunications services affecting the management and operations of the executive branch of state government and acts as the sole centralized customer for the acquisition, billing, and record keeping of all telecommunications systems or telecommunications services provided to state agencies.

 Catalog of Services

• Audio Only Conferencing, Web Conferencing, Video Conferencing
• Auto Attendant
• Automatic Call Distribution (ACD) 
• Billing
• Circuits
• Consolidated Network Access (CNA) 
• Consulting and Project Management
• Data Dial Tone
• Dial Tone
  • Business
  • Connects/Moves, Changes, and Wiring 
  • Disconnect
  • Standard Classes
  • Trunking
• Directory Assistance
• Domain Name Service
• Emergency Notification Services (ENS) 
• Government Emergency Telecommunications Service (GETS)
• Help Desk
• Hosted Voice Services (HVS)
• Internet
• Legislative Video Feed
• Long Distance
• MPLS Intrastate Transport (MIT)
• Metro DWDM
• Multimedia Collaboration
• Processing Fee
• Procurement and Contract Administration
• Public Telephone Directories
• Regional Ethernet 
• Service Orders
• SIP Trunking 
• State Government Telephone Directory
• Station Equipment
• Support Services Fee
• Tech Support
• Telecommunications Service Priority (TSP)
• Toll Free Service
• Training
• Trouble Reporting 
• Uniform Call Distribution (UCD)
• Video Conferencing Equipment 
• Video Conferencing Service 
• Voice Equipment Maintenance Contracts
• Voice Messaging Service (VMS)
• Web Conferencing
• Wire and Cable
• Capitol Park Fiber Optic Cables and Innerduct
• Consulting Fee for Complex Cable and Wire Contract
• Wireless Devices and Services
• Wireless Devices
• Wireless Telephone Service
• Wireless Priority Service (WPS)

Network Services Enabling Legislation

The Telecommunications Coordinator

The Bill

City Location by LATA