Visitor/General FAQs

Are access badges still needed for the garages?

The LaSalle Garage is open 24/7/365, so no access badge is needed upon entry or exit.

The Galvez and Welcome Center Garages will require access badges to enter outside of regular business hours, weekends, and holidays.

How long does a parker have to get their vehicle validated?

Thirty (30) minutes upon entry into the garage.

How should vehicles be validated?

There are multiple validation options. Agencies can only validate visitors for the same garage they use.

The agency may enter a visitor’s vehicle license plate number in ParkLync as a one-day (12 hour) quick pass validation.
The agency may enter a visitor’s vehicle license plate number in ParkLync as a multiple-day reservation validation.
The visitor may use their phone to scan the agency’s QR code and input their own vehicle license plate number for a one-day (12 hour) validation.
If there are any issues validating using the QR code, please contact the PCI Call Center at 225-532-1613.

Who do I contact if the QR code for validation is not working?

Please contact the PCI Call Center at 225-532-1613.

How should rental vehicles be handled?

Rental vehicles should follow the validation process.

Who should be contacted if someone is parked in a reserved space?

Please contact the PCI Call Center at 225-532-1613.

How many vehicles is an employee allowed to have registered in ParkLync?

Two (2); If any other vehicle is used, then the validation process should be followed.

Why would I receive a parking citation?

Backing into the parking space
Vehicle is double parked (parked across lines)
Parking in a reserved parking space
Parking in designated loading zone
Full-size vehicle parking in a marked “Compact Cars Only” parking space
Parking longer than posted time allowance
Visitor not paying parking fee
Visitor exceeding payment timeframe

How are drivers notified of a violation/citation?

There will be a notice on the vehicle.

What is the process if a citation is issued by mistake?

Please contact the PCI Call Center at 225-532-1613.

If state employees are visiting Baton Rouge and will be staying in a hotel that uses one of our garages, will they be charged the $13 parking rate?

The employee needs to inform the hotel upon check-in that since they are a state employee, their parking will be validated via the agency.

Will state garage citations/violations be reported to the Office of Motor Vehicles?

No, we are not the police. OSB and PCI manage the garages to accommodate the needs of our tenants while maintaining certain rules and procedures in the best interest of both tenant staffing and the Division of Administration (DOA). Should a police officer issue a ticket (i.e. - parking in a handicap space, parking in a fire zone, etc.) that is reported to OMV.

Who should we contact with additional questions or concerns?

Please contact the PCI Call Center at 225-532-1613.

Baton Rouge Parking Garage Visitor and General Frequently Asked Questions